I recently saw a patient in the office who sees a specialist. His specialist had started him on a new medication (that I also prescribe sometimes), but the patient hadn’t picked it up from the pharmacy. He said it cost too much. This man is not particularly well off, but does ok. So I asked him how much it cost. I was thinking maybe I could convince him to pay for it for a month, see if it worked, and then make a decision.
“Eight seventeen” he replied. “Can you believe that?”
That didn’t seem too expensive to me, I though he probably could afford it, but maybe it just wasn’t worth it to him. Still, I could try and find him a lower price, I like solving problems for my patients. I asked him to wait for a moment. Maybe I could shave a a few dollars off, and that would be the difference. After a bit of looking, I found the medication and the price, and felt disappointment.
“Sorry, I can’t beat that price. I can order it, but it would cost you about $12 or $13 to get it from me.” I was a bit bummed. I like to help if I can. Still, maybe I could convince him to try it for a month or two, see if it would help.
“That’s fine,” he said, “could you order it?”
I looked at him. Why would he want to pay be an additional 5 bucks for the the same medication he could get more cheaply from the pharmacy? He told me cost was the problem, but was willing to pay more to buy it from me?
“Sure, but why don’t you get it from the pharmacy?”
He looked at me. “Doc. I told you, they wanted eight seventeen for it. I can’t afford that.”
I frowned. $8.17 is cheaper than $12, $8.17 is cheaper than $13, this doesn’t make any sense. I mean, I can order it, but why pay more? You just told me, cost is the issue. Then, slowly, it sunk through my skull.
“DO YOU MEAN TO TELL ME THEY WERE TRYING TO CHARGE YOU MORE THAN $800 FOR THIS?” I felt like my head was exploding. I couldn’t believe it. The pharmacy was trying to charge him with insurance, $817. Eight seventeen. Eight hundred and seventeen dollars.
He looked at me and shook his head, “Yeah doc, that’s what I told you. They said it was eight seventeen. There’s no way I can pay for it. Go ahead and get it for me, maybe this one will work.”
I want to be clear: I don’t stock every medication. I can’t get every medication for less. But boy is it fun when I can save my patient $805 on a single prescription.